RETURNS WITHOUT REVERSE VENDING MACHINE
Palpa's deposit-based beverage packages can be returned either with or without reverse vending machine. HoReCa return locations and other companies and associations return beverage packages mainly without a vending machine.
SORTING OF BEVERAGE PACKAGES
CANS AND PLASTIC BOTTLES
Sort cans and plastic bottles separately.
Return all cans, including non-deposit ones or plastic bottles with Palpa deposit marking, in a manual bag (red print). Close the bag tightly with a bag tie and attach a Palpa sticker to the tie.
NOTE! Return cans and plastic bottles always intact, empty and clean. No other beverage packaging or rubbish should be placed in the can or plastic bottle return.
If the return is made in violation of the instructions, Palpa is entitled to sanction the return location for noncompliance with the instructions. The beverage supplier has the right to refuse to accept packaged transport units in violation of the instructions.
Sort beverage bottles of glass into a glass container (240 L). Attach the identification sticker to the closure on the handle of the lid.
Please make sure that the container does not have a legible identification sticker from the previous user. Remove extra stickers or make them unreadable by dragging slashes over barcodes.
NOTE! Do not put cans, plastic bottles, ceramic bottles, porcelain, rubbish or other glass material (eg drinking glasses) in the container.
If the return has been made in violation of the instructions, Palpa has the right to sanction the return point for non-compliance with the instructions. The beverage supplier has the right to refuse to accept a container that contains other material than glass beverage bottles.
REFILLABLE GLASS BOTTLES
Return the refillable glass and plastic bottles in the brewery basket or cell plate to the breweries.
The return instructions (only in Finnish) for refillable glass bottles (e.g. the traditional brown beer bottles) can be found here.
NOTE! Refillable glass bottles must not be returned to Palpa.
The returns are mainly transported as round trip transports, excluding emptying service of glass bottles. The beverage supplier picks up the transportation units in connection with a beverage delivery. The driver of the beverage supplier reads the barcodes and delivers the transportation units to a processing plant.
The contents of cans and plastic bags are calculated with a counting device before baling. Glass containers are emptied onto pallets to await transport to the reprocessor.
Palpa sends the first batch of stickers to the return location after the registration application has been approved. More stickers can be ordered on Palpa Extranet or from the e-mail address email@example.com.
Palpa sends the stickers via post on Mondays, Wednesdays and Fridays.
OTHER PACKAGING MATERIAL
Other packaging materials (manual bags, bag ties, glass containers) are sold by beverage suppliers and franchising groups, among others.