Emptying service for glass bottles

28.04.2021

Return instructions for emptying service

The emptying service instructions have been updated in early 2021 and can be found here:

• Instruction for returns with reverse vending machine
• Instruction for returns without reverse vending machine

See also instruction video for emptying service.

All instructions related to returns can be found in the material bank of our website.

Glass container emptying rhythm

At the emptying service, the glass containers are emptied at the
return location in the agreed emptying rhythm. The current emptying rhythm and driving date can be checked in the emptying service section of Palpa Extranet service.

If you do not have a username for the Extranet service, you can order them at asiakaspalvelu@palpa.fi.

If you need to change driving days or emptying rhythm, you can contact your service provider directly. Contact information can be found in the emptying service section of the Extranet service.

Sorting of beverage packages

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 

Sort only bottles of glass into a glass container. Return glass bottles intact and empty. Drink residues from glass bottles contaminate the glass container and cause for example fly problems in the summertime.

NOTE! It is not allowed to put cans, plastic bottles, ceramic bottles, porcelain, garbage or other glass material (drinking glasses) into a container. 

Impurities prevent the glass material from being recycled

Returns must not contain garbage or other impurities as they will prevent recycling.

If the return does not comply with Palpa's instructions, the driver has the right not to empty the container. The return location is responsible for emptying a container that has not been emptied due to impurities into mixed waste at its own expense if it is not possible to remove the impurities from the glass container.

Please remember to follow Palpa's sorting and return instructions in all your returns.
Sorting instruction

Customer satisfaction survey for emptying service for glass bottles 2020

The customer satisfaction survey was conducted during September-October 2020 for the retail and Horeca return locations involved in the emptying service. The questionnaire was sent to a total of 1999 return locations and 296 responses were received. We thank all respondents for their good feedback.

The recommendation percentage for Palpa's glass bottle emptying service was 74%. 

Sorting of beverage packages

15.02.2021

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 

Cans and plastic bottles

Sort cans and plastic bottles separately.

Return cans (also non-deposit) intact, empty and clean in a Palpa manual bag (red print).

Return plastic bottles with Palpa's deposit marking intact, empty and clean in a Palpa manual bag.

NOTE! Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. Non-deposit plastic bottles can be recycled by returning them to a plastic collection point, as an energy fraction or as mixed waste.

Glass bottles must not be returned in a manual bag. Pieces of broken glass can be a large health and safety risk for the driver and for the personnel in the processing plant.

Glass bottles

Sort only beverage bottles of glass into a glass container.

Return glass bottles intact, empty and clean.

NOTE! Do not put cans, plastic bottles, ceramics, porcelain, rubbish or other glass material
(eg drinking glasses) in the container.

Impurities prevent recycling

Returns must not contain rubbish or other impurities as they will prevent recycling. If the return does not comply with Palpa's instructions, the deposit refunds of the return may not be paid.

Remember to follow Palpa's sorting and return instructions in all returns.

Return instructions

Recycling fees 2021

28.10.2020

For cans, the recycling fee will increase 30 % (from 0,00718 € to 0,00933 €). The rise is caused by a low level in the world market price of aluminum.

The glass bottle recycling fees will be reduced by 10 % in all recycling fee categories. The finances of Palpa Lasi Oy are solid enabling the reduction in recycling fees.

The plastic bottle recycling fees will remain unchanged.

Price lists are available on Palpa web site.

Price lists

Recycling fees 2020

12.11.2019

For cans, the recycling fee will increase 30 % (from 0,00552 € to 0,00718 €). The rise is caused by a fall in the world market price of aluminum, which affects the sales revenue of the material. The value of the aluminum is not expected to rise in the near future. 

The plastic bottle recycling fee will be reduced by 15% in all recycling fee categories. The reduction is made possible by the increased demand of recycled material thus producing a good level of material revenue. 

The glass bottle recycling fee is reduced by 15% in all recycling fee categories. The finances of Palpa Lasi Oy are currently solid and the company's future financial outlook allows the reduction in recycling fees.

Price lists are available on Palpa web site.

Price lists

Design guidelines for PET bottles update 6/2019

17.06.2019

In February 2018, Palpa published a new material specification for PET bottles, prohibiting the use of PET material in the labeling of plastic bottles, as the material poses challenges in recycling. The transition period was until 31 August 2019. Based on the feedback we have received from beverage manufacturers and importers and label manufacturers, no substitute material is available, so we accept the use of PET labels for the time being.

Design guidelines for PET bottle