Horeca / Sorting of beverage packages

14.06.2022

Beverage packages should be sorted according to the material in the correct transport unit. Proper sorting is important so that the material of beverage packages can be recycled.


Cans

Sort cans (also non-deposit) as intact and empty to a Palpa manual bag (red print).


Plastic bottles

Sort plastic bottles with Palpa's deposit marking as intact and empty to a Palpa manual bag.

NOTE! Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. Due to the recycling of plastic, different types of plastic must not be mixed. In addition, the wrong materials in the packaging can prevent recycling.

Non-deposit plastic bottles can be recycled by returning them to a plastic collection point or as an energy fraction.


Glass bottles

Sort beverage bottles of glass as intact and empty to a glass container.

Note! It is not allowed to put refillable glass bottles to Palpa's glass container. Return them in a crate or on plastic tray to Hartwall.

Impurities prevent recycling


Returns must not contain rubbish or other impurities as they will prevent recycling.

If the return is made in violation of the instructions, Palpa is entitled to sanction the return location for noncompliance with the instructions. The beverage supplier has the right to refuse to accept packaged transport units in violation of the instructions.

Remember to follow Palpa's sorting and return instructions in all returns.

Return instructions

Sorting of beverage packages

31.03.2022

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 


Cans

Return cans (also non-deposit) intact and empty in a Palpa manual bag (red print).


Plastic bottles

Return only plastic bottles with Palpa's deposit marking intact and empty in a Palpa manual bag.

Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. 
Non-deposit plastic bottles can be recycled by returning them to a plastic collection point, as an energy fraction or as mixed waste.

Note! 
The manual bag should be tightly closed with a tie band. Between the tie band and the edge of the bag should be left about 30 cm. An overpacked bag may open or break during transport.


Glass bottles

Sort only beverage bottles of glass into a glass container.

Return glass bottles intact and empty.

Note!

It is not allowed to put refillable glass bottles to Palpa's glass container. Return in a crate or on plastic tray to the breweries.

Impurities prevent recycling

Returns must not contain rubbish or other impurities as they will prevent recycling.

If the return is made in violation of the instructions, Palpa is entitled to sanction the return location for noncompliance with the instructions. The beverage supplier has the right to refuse to accept packaged transport units in violation of the instructions.

Remember to follow Palpa's sorting and return instructions in all returns.

Return instructions

Horeca: Sorting of beverage packages

17.11.2021

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 


Cans

Return cans (also non-deposit) intact and empty in a Palpa manual bag (red print).

Plastic bottles

Return only plastic bottles with Palpa's deposit marking intact and empty in a Palpa manual bag.

Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. 
Non-deposit plastic bottles can be recycled by returning them to a plastic collection point, as an energy fraction or as mixed waste.

Note! 
The manual bag should be tightly closed with a tie band. Between the tie band and the edge of the bag should be left about 30 cm. An overpacked bag may open or break during transport.


Glass bottles

Sort only beverage bottles of glass into a glass container.

Return glass bottles intact and empty.

Note! Glass bottles must not be returned in a manual bag. Pieces of broken glass can be a large health and safety risk for the driver and for the personnel in the processing plant.

Impurities prevent recycling

Returns must not contain rubbish or other impurities as they will prevent recycling.

If the return is made in violation of the instructions, Palpa is entitled to sanction the return location for noncompliance with the instructions. The beverage supplier has the right to refuse to accept packaged transport units in violation of the instructions.

Remember to follow Palpa's sorting and return instructions in all returns.

Return instructions

Sorting of beverage packages

09.06.2021

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 


Cans and plastic bottles

Sort cans and plastic bottles separately.

Return cans (also non-deposit) intact and empty in a Palpa manual bag (red print).

Return only plastic bottles with Palpa's deposit marking intact and empty in a Palpa manual bag.

Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. 
Non-deposit plastic bottles can be recycled by returning them to a plastic collection point, as an energy fraction or as mixed waste.

Note! 
The manual bag should be tightly closed with a tie band. Between the tie band and the edge of the bag should be left about 30 cm. An overpacked bag may open or break during transport.


Glass bottles

Sort only beverage bottles of glass into a glass container.

Return glass bottles intact and empty.

Note! Glass bottles must not be returned in a manual bag. Pieces of broken glass can be a large health and safety risk for the driver and for the personnel in the processing plant.

Impurities prevent recycling

Returns must not contain rubbish or other impurities as they will prevent recycling.

If the return is made in violation of the instructions, Palpa is entitled to sanction the return location for noncompliance with the instructions. The beverage supplier has the right to refuse to accept packaged transport units in violation of the instructions.

Remember to follow Palpa's sorting and return instructions in all returns.

Return instructions

Emptying service for glass bottles

28.04.2021

Return instructions for emptying service

The emptying service instructions have been updated in early 2021 and can be found here:

See also instruction video for emptying service.

All instructions related to returns can be found in the material bank of our website.

Glass container emptying rhythm

At the emptying service, the glass containers are emptied at the
return location in the agreed emptying rhythm. The current emptying rhythm and driving date can be checked in the emptying service section of Palpa Extranet service.

If you do not have a username for the Extranet service, you can order them at [email protected]

If you need to change driving days or emptying rhythm, you can contact your service provider directly. Contact information can be found in the emptying service section of the Extranet service.

Sorting of beverage packages

The appropriate sorting of beverage packages ensures that the recyclable material remains so clean that new food packages can be made of it. 

Sort only bottles of glass into a glass container. Return glass bottles intact and empty. Drink residues from glass bottles contaminate the glass container and cause for example fly problems in the summertime.

NOTE! It is not allowed to put cans, plastic bottles, ceramic bottles, porcelain, garbage or other glass material (drinking glasses) into a container. 


Impurities prevent the glass material from being recycled

Returns must not contain garbage or other impurities as they will prevent recycling.

If the return does not comply with Palpa's instructions, the driver has the right not to empty the container. The return location is responsible for emptying a container that has not been emptied due to impurities into mixed waste at its own expense if it is not possible to remove the impurities from the glass container.

Please remember to follow Palpa's sorting and return instructions in all your returns.
Sorting instruction

Customer satisfaction survey for emptying service for glass bottles 2020

The customer satisfaction survey was conducted during September-October 2020 for the retail and Horeca return locations involved in the emptying service. The questionnaire was sent to a total of 1999 return locations and 296 responses were received. We thank all respondents for their good feedback.

The recommendation percentage for Palpa's glass bottle emptying service was 74%.