Palpa's instructions for Horeca
27.04.2026
Sorting of beverage packages
Cans, plastic bottles and glass bottles must be sorted separately and returned in their own transport units. Proper sorting is important so that the material of beverage packages can be recycled.
Sorting instructions
Cans
Sort cans (also non-deposit) as intact and empty to a Palpa manual bag (red print).
Plastic bottles
Sort plastic bottles with Palpa's deposit marking as intact and empty to a Palpa manual bag.
Note! Non-deposit plastic bottles must not be sorted into deposit material, as the recyclability of the material cannot be guaranteed. Due to the recycling of plastic, different types of plastic must not be mixed. In addition, the wrong materials in the packaging can prevent recycling.
Non-deposit plastic bottles can be recycled by returning them to a plastic collection point or as an energy fraction.
Glass bottles
Sort beverage bottles of glass as intact and empty to a glass container.
Note! It is not allowed to put refillable glass bottles to Palpa's glass container. Return them in a crate or on plastic tray to Hartwall.
Impurities prevent recycling
Returns must not contain rubbish or other impurities as they will prevent recycling.
Remember to follow Palpa's sorting and return instructions in all returns.
Questions about bottle returns?
If you need help with bottle returns or have any questions, our customer service will be happy to help you. Contact information: [email protected] / (09) 868 9860.
Notifying contact information changes
Please remember to notify Palpa if your location's contact information changes. Changes can be reported to [email protected].
Scanding Oy's new address
12.02.2026
The instructions for sending sample packages related to product registration have been updated.
The reverse vending machine vendor Scanding Oy moves to new address. From 16.2.2026 onwards samples to Scanding must be send to address
Scanding Oy
Mallipakkaukset
Amerintie 66, tila 10
FI-04320 Tuusula
FINLAND
Sample packages sent before February 16, 2026 will be collected from the old address during the month of February.
The telephone number for Palpa's product registration has changed:
+358 50 365 8265
The best way to reach us is by email at [email protected].
The new updated instructions for Sending samples can be found on Palpa’s website.
Recycling fees 1.1.2026 onwards
06.11.2025
The recycling fees for plastic bottles will increase by 15% across all recycling fee categories. The increase is due to a decline in the sales revenue from plastic bottles, as the global market price of recycled PET plastic has decreased.
The recycling fees for cans and glass bottles will remain unchanged.
Palpa reserves the right to make changes.
Use of recycled raw material in PET bottles
02.04.2025
EU legislation has set a requirement for the use of recycled raw material in PET bottles. In 2025, 25% of the material used in PET bottles must be recycled plastic. The percentage is calculated as the average of all bottles placed on the market. This requirement applies to both beverage manufacturers and importers.
For new products, starting from 1.4.2025, the proportion of recycled raw material used in the bottle (preform) must be indicated as a percentage (%) on the product registration form. This information is mandatory.
For previously registered products that remain on sale, information on the use of recycled raw material must be updated later in the spring using a reporting template that will be published on the extranet. The same template can also be used to update the weights of the bottle (preform), closure, and label. It is the responsibility of beverage manufacturers and importers to keep this information up to date.
Palpa reports annually to the Pirkanmaa ELY Centre (the supervisory authority for the return systems) on return rates by return system and the total share of recycled raw material in plastic bottles. The calculation of return rates and the proportion of recycled raw material is based on the total weight of the packaging.
INVOICING CONTACT INFORMATION
Palpa has added a new field (Invoicing inquiries) to the company registration form, where invoicing contact details (email address) must be provided to facilitate the management of invoicing-related matters. Companies that have previously joined the return systems must update this information in the extranet under the Company Information – Update Company Information section.
For more information: [email protected]
Recycling fees 1.1.2025 onwards
20.11.2024
The recycling fee for cans will decrease by 50%. Recycling fees for PET bottles will decrease by 20% in all recycling fee categories. The reduction in fees is made possible by the favorable development of global market prices for recycled materials.
Recycling fees for glass bottles will increase by 15% in all recycling fee categories. The increase is caused by the decrease in recycling fee revenues as sales volumes decline, as well as the general rise in costs. Additionally, there have been discrepancies in the reporting of glass bottle sales, independent of Palpa, which may cause upward pressure on recycling fees during 2025.
Palpa reserves the right to make changes.
The price lists are also available on Palpa's website.